ESG Data
（Last Updated: December 2, 2024 ）
- *The scope of data collection is Megmilk Snow Brand Co., Ltd. only, unless otherwise mentioned.
- *The data may be adjusted retroactively.
Environment
Policy and Certification
| Environmental Policy | Yes Megmilk Snow Brand Group Environmental Policy |
| Procurement Policy | Yes Megmilk Snow Brand Group Procurement Policy |
| Third-Party Certification Sites | ISO14001 52 sites (Megmilk Snow Brand Co., Ltd., Yatsugatake Milk Co., Ltd., Ibaraku Co., Ltd., Michinoku Milk Co., Ltd. Bean Stalk Snow Co.,Ltd.) |
| Green Management 14 sites (Chokuhan Haisou Co., Ltd.) | |
| Third-Party Verification of CO2 Emissions 8 companies (Megmilk Snow Brand Co., Ltd., Ibaraku Co., Ltd., Kohnan Oils and Fats Mfg. Co., Ltd., Chokuhan Haisou Co., Ltd., Michinoku Milk Co., Ltd., Yatsugatake Milk Industry Co., Ltd., Snow Brand Seed Co., Ltd., Bean Stalk Snow Co., Ltd.) |
| 《Preventing Global Warming》 | 2019 | 2020 | 2021 | 2022 | 2023 | |
|---|---|---|---|---|---|---|
| Electricity Used*1 | Millions of kWh | 234 | 229 | 230 | 259 | 255 |
| Total Fuel Used (Crude Oil Equivalent)*1 | Thousands of kl | 109.9 | 109.4 | 110.8 | 128.7 | 118.3 |
| Fuel Used (Crude Oil Equivalent)*1 | Thousands of kl | 52.4 | 52.3 | 53.2 | 63.7 | 61.5 |
| Electricity Used *1 | Thousands of kl | 57.5 | 57.0 | 57.6 | 64.9 | 56.8 |
| Recyclable Energy Used | kWh | – | 24,500 | 26,668 | 31,733 | 230,920 |
| Recyclable Energy Used | % | – | 0.01 | 0.01 | 0.01 | 0.10 |
| CO2Emissions*2 | Ten thousands of tons | 23.0 | 22.4 | 27.2 | 25.5 | 24.4 |
| Scope1*2 | Ten thousands of tons | 11.5 | 11.5 | 14.6 | 14.0 | 12.9 |
| Scope2*2 | Ten thousands of tons | 11.4 | 10.9 | 12.6 | 11.5 | 11.5 |
| Reduction in CO2Emissions*2(Compared to Fiscal 2013) | % | 18.8 | 21.1 | 18.4 | 23.5 | 26.9 |
| Scope3 | Ten thousands of tons | 192.1 | 236.4 | 224.7 | 231.6 | 232.5 |
| (Category１) Purchased Goods and Services | Ten thousands of tons | 167.3 | 211.2 | 200.8 | 206.6 | 209.1 |
| (Category２) Capital Goods | Ten thousands of tons | 6.9 | 7.5 | 4.5 | 5.5 | 4.5 |
| (Category3) Fuel- and Energy-Related Activities (Not Included in Scope 1 or 2) | Ten thousands of tons | 3.5 | 3.8 | 3.8 | 3.8 | 3.7 |
| (Category4) Upstream Transportaion and Distribution | Ten thousands of tons | 10.8 | 10.4 | 10.2 | 10.3 | 10.2 |
| (Category5) Waste Generated in Operations | Ten thousands of tons | 0.07 | 0.1 | 0.1 | 0.1 | 0.0 |
| (Category6) Business Travel | Ten thousands of tons | 0.1 | 0.1 | 0.1 | 0.1 | 0.1 |
| (Category7) Employee Commuting | Ten thousands of tons | 0.3 | 0.3 | 0.3 | 0.3 | 0.3 |
| (Category8) Upstream Leased Assets | Ten thousands of tons | Not calculated | Not calculated | Not calculated | Not calculated | Not calculated |
| (Category9) Downstream Transportaion and Distribution | Ten thousands of tons | Not calculated | Not calculated | Not calculated | Not calculated | Not calculated |
| (Category10) Processing of Sold Products | Ten thousands of tons | Not calculated | Not calculated | Not calculated | Not calculated | Not calculated |
| (Category11) Use of Sold Products | Ten thousands of tons | Not calculated | Not calculated | Not calculated | Not calculated | Not calculated |
| (Category12) End-of-Life Treatment of Sold Products | Ten thousands of tons | 3.1 | 3.0 | 4.9 | 4.9 | 4.6 |
| (Category13) Downstream Leased Assets | Ten thousands of tons | Not calculated | Not calculated | Not calculated | Not calculated | Not calculated |
| (Category14) Franchises | Ten thousands of tons | Not calculated | Not calculated | Not calculated | Not calculated | Not calculated |
| (Category15) Investments | Ten thousands of tons | Not calculated | Not calculated | Not calculated | Not calculated | Not calculated |
| Fluorocarbon Leakage | t-CO2 | 3,588 | 2,484 | 3,147 | 2,486 | 5,410 |
*1 Aggregation of 8group companies since fiscal 2022.（ Megmilk Snow Brand Co., Ltd., Ibaraku Co., Ltd., Kohnan Oils and Fats Mfg. Co., Ltd., Chokuhan Haisou Co., Ltd., Michinoku Milk Co., Ltd., Yatsugatake Milk Industry Co., Ltd., Snow Brand Seed Co., Ltd., Bean Stalk Snow Co., Ltd. ）
*2 Aggregation of 8group companies since fiscal 2021.（ Megmilk Snow Brand Co., Ltd., Ibaraku Co., Ltd., Kohnan Oils and Fats Mfg. Co., Ltd., Chokuhan Haisou Co., Ltd., Michinoku Milk Co., Ltd., Yatsugatake Milk Industry Co., Ltd., Snow Brand Seed Co., Ltd., Bean Stalk Snow Co., Ltd. ）
| 《Sustainably Using Resources》 | 2019 | 2020 | 2021 | 2022 | 2023 | |
|---|---|---|---|---|---|---|
| % of Paper Made of Eco-Friendly Materials Used (Scope of Data Collection: Paper Packaging and Cardboard)*1 | % | 63.1 | 83.6 | 87.1 | 97.7 | 99.0 |
| % of Certified Palm Oil Used*2 *Refined palm oil only | % | 10.0 | 20.0 | 20.4 | 14.5 | 54.4 |
| Petroleum-derived plastic usage per unit of sales revenue*1 | t/Hundred million yen | 3.9 | 4.0 | 4.2 | 4.1 | 3.8 |
| Reduction in petroleum-derived plastic usage per unit of sales revenue (Compared to Fiscal 2018)*1 | % | – | 1.5 | 2.5 | 5.3 | 12.2 |
*1 Aggregation of 4group companies since fiscal 2021.（ Megmilk Snow Brand Co., Ltd., Ibaraku Co., Ltd., Yatsugatake Milk Industry Co., Ltd., Bean Stalk Snow Co., Ltd. ）
*2 Aggregation of 4group companies since fiscal 2022.（ Megmilk Snow Brand Co., Ltd., Kohnan Oils and Fats Mfg. Co., Ltd., Snow Brand Seed Co., Ltd., Bean Stalk Snow Co., Ltd. ）
| 《Recycling-Based Society》 | 2019 | 2020 | 2021 | 2022 | 2023 | |
|---|---|---|---|---|---|---|
| Raw Materials Used | Thousands of t | 1,169.7 | 1,162.0 | 1,164.6 | 1,148.7 | 1,080.6 |
| Raw Milk | Thousands of t | 995.0 | 1,005.0 | 1,027.0 | 999.1 | 960.1 |
| Oils and Fats | Thousands of t | 17.8 | 17.3 | 15.8 | 14.2 | 11.6 |
| Milk-Derived Raw Materials | Thousands of t | 43.1 | 33.5 | 16.8 | 28.9 | 15.5 |
| Other Raw Materials | Thousands of t | 51.3 | 48.5 | 46.1 | 48.0 | 44.6 |
| Resources for Packaging Used (Paper,Plastic, Glass, Alminum, etc.) | Thousands of t | 62.5 | 57.7 | 58.9 | 58.5 | 48.8 |
| Waste (incl. General Waste from Business Activities)*1 | Thousands of t | 17.3 | 16.2 | 19.1 | 20.0 | 16.3 |
| Waste*1 | Thousands of t | 16.8 | 15.6 | 18.3 | 19.2 | 15.6 |
| Reduction in Waste (Compared to Fiscal 2013)*1 | % | 18.4 | 23.9 | 23.1 | 19.6 | 34.4 |
| Amount of Recycled Waste*1 | Thousands of t | 16.4 | 14.9 | 17.4 | 18.9 | 15.4 |
| % of Recycled Waste*1 | % | 97.5 | 95.4 | 95.2 | 98.8 | 98.8 |
| Food Waste*2 | Thousands of t | 3.9 | 3.7 | 4.2 | 5.8 | 3.0 |
| Amount of Recycled Food Waste*2 | Thousands of t | 3.4 | 3.1 | 3.6 | 5.5 | 2.9 |
| % of Recycled Food Waste*2 | % | 88.2 | 83.6 | 86.2 | 94.8 | 96.3 |
| Amount of Recycled Plastic Waste | Thousands of t | 1.84 | 1.70 | 1.72 | 1.69 | 1.61 |
| % of Recycled Plastic Waste | % | 94.3 | 93.7 | 97.5 | 98.0 | 98.3 |
| Final Disposal of Waste | Thousands of t | 0.42 | 0.72 | 0.67 | 0.15 | 0.13 |
*1 Aggregation of 7group companies since fiscal 2021.（Megmilk Snow Brand Co., Ltd., Ibaraku Co., Ltd., Kohnan Oils and Fats Mfg. Co., Ltd., Michinoku Milk Co., Ltd., Yatsugatake Milk Industry Co., Ltd., Snow Brand Seed Co., Ltd., Bean Stalk Snow Co., Ltd. ）Figures before fiscal 2020 are non-consolidated. Headquarters and sales offices are excluded before fiscal 2019.
*2 Aggregation of 6group companies since fiscal 2021.（Megmilk Snow Brand Co., Ltd., Ibaraku Co., Ltd., Kohnan Oils and Fats Mfg. Co., Ltd., Michinoku Milk Co., Ltd., Yatsugatake Milk Industry Co., Ltd., Bean Stalk Snow Co., Ltd. ）Figures before fiscal 2020 are non-consolidated headquarters and sales offices are excluded before fiscal 2019.
| 《Water Resources》 | 2019 | 2020 | 2021 | 2022 | 2023 | |
|---|---|---|---|---|---|---|
| Water Used* | Thousands of m3 | 10,900 | 10,800 | 10,800 | 12,100 | 11,700 |
| Ground Water | Thousands of m3 | – | – | – | – | 11,310 |
| Tap Water | Thousands of m3 | – | – | – | – | 130 |
| Water for Industrial Use | Thousands of m3 | – | – | – | – | 40 |
| Rivers | Thousands of m3 | – | – | – | – | 220 |
| Reduction in Water Used(Compared to Fiscal 2013)* | ％ | – | – | 8.2 | 7.6 | 10.5 |
| Wastewater* | Thousands of m3 | 10,300 | 10,400 | 10,400 | 11,400 | 11,230 |
| Rivers | Thousands of m3 | – | – | – | 9,400 | 9,170 |
| Public Sewer | Thousands of m3 | – | – | – | 2,000 | 2,060 |
* Aggregation of 7group companies since fiscal 2022.(Megmilk Snow Brand Co., Ltd., Ibaraku Co., Ltd., Kohnan Oils and Fats Mfg. Co., Ltd., Michinoku Milk Co., Ltd., Yatsugatake Milk Industry Co., Ltd., Snow Brand Seed Co., Ltd., Bean Stalk Snow Co., Ltd. )
| 《Environmental Management》 | 2019 | 2020 | 2021 | 2022 | 2023 | |
|---|---|---|---|---|---|---|
| Number of Incidents of Environmental Non-Compliance | Violations | 0 | 0 | 0 | 0 | 0 |
| Total Cost of Incidents of Environmental Non-Compliance | Yen | 0 | 0 | 0 | 0 | 0 |
| 《Environmental Audit and Education》 | 2019 | 2020 | 2021 | 2022 | 2023 | |
|---|---|---|---|---|---|---|
| Environmental Audit* | Sites | 55 | 53 | 63 | 67 | 65 |
| % of Participants in Environmental e-learning Course | % | 100.0 | 100.0 | 100.0 | 100.0 | 100.0 |
| Number of Participants in ISO14001 Environmental Basic Fundamental Training for Marketing and Administration Section | People | 38 | 5 | 52 | 69 | 59 |
| Number of Participants in Internal ISO14001 Environmental Auditor Development Training | People | 60 | 95 | 87 | 100 | 47 |
| Number of Participants in Environmental e-learning Course for Group Companies | People | – | – | 448 | 592 | 647 |
* Aggregation of 4 group companies. (Megmilk Snow Brand Co., Ltd., Ibaraku Co., Ltd., Michinoku Milk Co., Ltd., Yatsugatake Milk Industry Co., Ltd.)
Society
Policy and Certification
| Third-Party Certification of Food Safety | FSSC22000 25 Plants (96% of the food facilities in and outside Japan that manufacture Megmilk Snow Brand products ) |
| METI Recognition under the Certified Health & Productivity Management Outstanding Organizations Recognition Program | Yes |
| Third-Party Certification of Animal Experiment | Yes Ethical considerations for animal experiments |
| 《Dairy Farming》 | 2019 | 2020 | 2021 | 2022 | 2023 | |
|---|---|---|---|---|---|---|
| Number of Participants in the Japan Dairy Farmer’s Research Association Conference | People | 260 | 218 | 208 | 261 | 313 |
| Number of Dairy Farming Advisory Committee Meetings | Times | 2 | 1 | 2 | 2 | 2 |
| Area of land planted with Snow Brand Seed Feedstuff Seeds by Compared to Fiscal 2019 Levels | ％ | – | 99.8 | 100.2 | 103.7 | 96.3 |
| 《Workstyle Reform》 | 2019 | 2020 | 2021 | 2022 | 2023 | |
|---|---|---|---|---|---|---|
| Total Working Hour (Non-Managerial Employees、Annual) | Hours | 1,952.1 | 1,972.7 | 1,946.6 | 1,938.5 | 1,924.5 |
| Men | Hours | 1,983.9 | 2,001.7 | 1,976.8 | 1,967.3 | 1,950.9 |
| Women | Hours | 1,810.8 | 1,843.5 | 1,817.6 | 1,817.0 | 1,814.7 |
| Hours of Overtime Work (Non-Managerial Employees、Average per Month、Compared to Normal Working Hours) | Hours | 17.2 | 17.5 | 17.4 | 17.6 | 16.7 |
| Men | Hours | 18.3 | 18.6 | 18.4 | 18.6 | 17.5 |
| Women | Hours | 12.1 | 12.4 | 13.0 | 13.6 | 13.4 |
| % of Annual Paid Leave Taken (All Employees) | % | 80.7 | 73.8 | 73.2 | 80.1 | 83.3 |
| Men | % | 76.6 | 72.0 | 70.7 | 76.8 | 80.6 |
| Women | % | 95.2 | 79.4 | 81.2 | 90.6 | 91.8 |
| 《Diversity and Inclusion》 | 2019 | 2020 | 2021 | 2022 | 2023 | |
|---|---|---|---|---|---|---|
| Number of Consolidated Regular Employees | People | 5,367 | 5,669 | 5,665 | 5,715 | 5,731 |
| Number of Consolidated Temporary Employees | People | 3,746 | 3,438 | 3,383 | 3,328 | 3,185 |
| Number of Regular Employees | People | 3,144 | 3,161 | 3,134 | 3,118 | 3,129 |
| Men | People | 2,664 | 2,670 | 2,635 | 2,606 | 2,601 |
| Women | People | 480 | 491 | 499 | 512 | 528 |
| Female Share of Total Regular Employees | % | 15.3 | 15.5 | 15.9 | 16.4 | 16.9 |
| Number of Temporary Employees | People | 1,138 | 1,123 | 1,103 | 1,083 | 1,029 |
| Men | People | 588 | 558 | 554 | 560 | 540 |
| Women | People | 550 | 565 | 549 | 523 | 489 |
| Average Age of Employees | Age | 40.0 | 40.4 | 40.8 | 41.2 | 41.7 |
| Men | Age | 40.6 | 41.0 | 41.5 | 41.9 | 42.4 |
| Women | Age | 36.6 | 36.9 | 37.1 | 37.7 | 38.0 |
| Average Years of Employment | Years | 14.5 | 14.3 | 14.8 | 15.4 | 15.8 |
| Men | Years | 14.8 | 14.7 | 15.2 | 15.7 | 16.3 |
| Women | Years | 12.7 | 12.5 | 12.8 | 13.4 | 13.6 |
| Number of Newly Hired Employees(New Graduates) | People | 112 | 75 | 72 | 43 | 74 |
| Men | People | 78 | 49 | 47 | 27 | 42 |
| Women | People | 34 | 26 | 25 | 16 | 32 |
| Number of Newly Hired Employees(Mid-Career) | People | 33 | 21 | 14 | 40 | 49 |
| Men | People | 29 | 21 | 10 | 34 | 38 |
| Women | People | 4 | 0 | 4 | 6 | 11 |
| % of Mid-Career Regular Employees | % | 22.8 | 21.9 | 16.3 | 48.2 | 39.8 |
| Number of Retirees | People | 134 | 72 | 113 | 107 | 121 |
| Retired | People | 61 | 30 | 50 | 41 | 46 |
| The Others | People | 73 | 42 | 63 | 66 | 75 |
| Personnel Turnover Rate of Newly Hired Graduates within 3 Years | % | 6.8 | 9.4 | 14.3 | 10.7 | 12.5 |
| % of Rehired Staff After Retirement | % | 78.7 | 86.7 | 84.0 | 82.9 | 84.8 |
| Number of Management Positions *As of April of the next fiscal year | People | 680 | 686 | 694 | 711 | 704 |
| Men | People | 649 | 652 | 652 | 660 | 649 |
| Women | People | 31 | 34 | 42 | 51 | 55 |
| Mid-Career | People | – | – | – | 25 | 25 |
| % of Females in Management Positions *As of April of the next fiscal year | % | 4.6 | 5.0 | 6.1 | 7.2 | 7.8 |
| Employees Taking Childcare Leave | People | 75 | 76 | 107 | 113 | 132 |
| Men | People | 43 | 43 | 77 | 87 | 98 |
| Women | People | 32 | 33 | 30 | 26 | 34 |
| Average Days of Childcare Leave Taken(Men)*1 | Days | 8.9 | 13.6 | 14.8 | 21.0 | 25.2 |
| % of Employees Taking Childcare Leave*2 | % | 62.0 | 56.3 | 79.3 | 95.8 | 111.9 |
| Men | % | 46.2 | 45.3 | 72.0 | 90.7 | 112.6 |
| Women | % | 114.3 | 82.5 | 107.1 | 118.2 | 109.7 |
| Gender Pay Gap(Average Female Salary / Average Male Salary) | % | – | – | – | 60.5 | 62.3 |
| Regular Employees (incl. Full-Time Employees Changed to Permanent Employment) | % | – | – | – | 64.0 | 65.4 |
| Temporary Employees | % | – | – | – | 75.0 | 73.8 |
| % of Six Months Tenure after Taking Maternity and Childcare Leave | % | 97.4 | 100.0 | 98.9 | 100.0 | 100.0 |
| Shortened Working Hours | People | 53 | 47 | 59 | 55 | 61 |
| Care Leave | People | 57 | 35 | 36 | 45 | 55 |
| Number of Care Leaves | People | 74 | 79 | 80 | 83 | 89 |
| % of Disabled in Workforce | % | 1.96 | 2.22 | 2.25 | 2.39 | 2.59 |
| % of Employees Unionized | % | 99.6 | 99.6 | 99.6 | 99.5 | 99.6 |
*1 The average number of days taken by male regular employees who took childcare leave.
*2 This rate may exceed 100% because it includes employees who had a child in the previous fiscal year but did not take childcare leave in that same year, and instead took childcare leave in the following fiscal year.
| 《Securing and Training Human Resources》 | 2019 | 2020 | 2021 | 2022 | 2023 | |
|---|---|---|---|---|---|---|
| Amount Cost of Training (Regular Employee) | Ten thousand yen/ People/Year | 2.3 | 1.5 | 1.9 | 2.0 | 4.2 |
| Number of Participants in Female Leader Training | People | 39 | 22 | 38 | 25 | 25 |
| Number of Participants in the Training for Heads of Departments | People | – | – | – | – | 18 |
| Number of Participants in Public Offering Business Skills Training | People | 190 | 0 | 351 | 347 | 268 |
| Number of Participants in Career Development Training (Workshop Style) | People | 310 | 201 | 518 | 363 | 553 |
| Number of Participants in Self‐Development Correspondence Education | People | 290 | 374 | 364 | 374 | 368 |
| % of Participation in Group Activities for Sustainability (Actual Participation) | % | 83.2 | 93.6 | 95.7 | 93.8 | 91.1 |
| 《Work Engagement》 | 2019 | 2020 | 2021 | 2022 | 2023 | |
|---|---|---|---|---|---|---|
| Engagement Score | Points | – | – | – | – | 63.3 |
| % of Employees That Have Undergone Routine Health Checkup | % | 100.0 | 100.0 | 100.0 | 100.0 | 99.9 |
| % of Employees That Have Undergone Stress Check | % | 91.0 | 91.9 | 91.8 | 90.2 | 88.4 |
| % of Obesity (Over 40years Old) | % | – | – | 44.8 | 44.6 | 43.4 |
| % of Smoking | % | – | – | 24.6 | 23.8 | 23.3 |
| % of Specific Health Guidance | % | – | 22.5 | 21.4 | 20.0 | 19.5 |
| % of Employees That Have Health Management e-learning Course | % | – | – | – | 91.5 | 90.4 |
| Absenteeism*1 | Days | – | – | – | 1.6 | 1.8 |
| Presenteeism*2 | % | – | – | – | 91.6 | 91.5 |
| Frequency Rate (Total Number of Work-Related Injury Accidents ÷ Total Working Hours × 1,000,000) | % | 1.12 | 1.91 | 1.69 | 1.72 | 0.92 |
| Severity Rate (Total Number of Days Lost due to Work-Related Accidents ÷ Total Working Hours × 1,000) | % | 0.02 | 0.04 | 0.01 | 0.02 | 0.01 |
*1 Sick and absent from work. Average number of days of sick leave taken.
*2 Working with poor physical condition, reducing productivity. Ratio of labor impairment due to health issues, assessed to quantify the organization’s labor function.
| 《Quality Control》 | 2019 | 2020 | 2021 | 2022 | 2023 | |
|---|---|---|---|---|---|---|
| % of Certification under an International Food Safety Scheme(such as FSSC or SQF) Recognized by GFSI.* | % | – | 93 | 93 | 96 | 96 |
| Certified Sensory Evaluation Technicians with the Ability to Evaluate Flavor *As of April of the next fiscal year | People | 1,479 | 1,522 | 1,601 | 1,573 | 1,574 |
| Number of Quality Assurance Basic Understanding Check | People | – | 4,877 | 4,860 | 4,740 | 4,800 |
| Number of Certified Inspectors | People | – | 537 | 579 | 530 | 567 |
| Number of Participants in Food Saftey Training | People | – | 3,460 | 3,455 | 3,500 | 3,586 |
| Number of Corporate Ethics Committee Quality Subcommittee(incl. Plant Audits) | Times | 13 | 5 | 9 | 15 | 9 |
* Food facilities in and outside Japan that manufacture Megmilk Snow Brand products. (Megmilk Snow Brand Co., Ltd., Ibaraku Co., Ltd., Kohnan Oils and Fats Mfg. Co., Ltd., Michinoku Milk Co., Ltd., Yatsugatake Milk Industry Co., Ltd., Bean Stalk Snow Co., Ltd., Snow Brand Australia Pty. Ltd., PT. Megmilk Snow Brand Indonesia, Luna Bussan Co., Ltd., Miruku no Sato Co., Ltd.)
| 《Food for Contributions to Health》 | 2019 | 2020 | 2021 | 2022 | 2023 | |
|---|---|---|---|---|---|---|
| Number of Functional Products*1 *As of April of the next fiscal year | Items | – | – | – | 168 | 159 |
| The Nutrition Business Products | Items | – | – | – | 137 | 124 |
| Food for Health Uses | Items | – | – | – | 31 | 35 |
| Food Education Activities Participants*2 | People | 38,618 | 9,715 | 44,376 | 64,150 | 62,764 |
| Number of Research Presentations That Contribute to Extending Healthy Life Expectancy | Papers | 13 | 6 | 10 | 4 | 11 |
| Number of Research Papers Published That Contribute to Extending Healthy Life Expectancy | Papers | 11 | 5 | 6 | 6 | 5 |
*1 Aggregation of 6group companies.(Megmilk Snow Brand Co., Ltd., Bean Stalk Snow Co., Ltd., Belle Neige Direct Co., LTD., Snow Brand Taiwan Co., Ltd., Snow Brand Australia Pty. Ltd., Megmilk Snow Brand Singapore Pte. Ltd. )
*2 Due to the COVID-19 pandemic, we shelved these activities from February 2020, resumed food education activities in a limited way on June 2020, and started online on October 2020.
| 《Communication》 | 2019 | 2020 | 2021 | 2022 | 2023 | |
|---|---|---|---|---|---|---|
| Plant Tours Participants* | People | 65,608 | 213 | 9,198 | 12,570 | 43,205 |
| Human Rights Impact Assessment | Times | – | – | – | 4 | 4 |
| Dialogue with Human Rights Experts | Times | – | – | – | 2 | 0 |
* Due to the COVID-19 pandemic, we shelved these activities from February 2020, started online on June 2021.
| 《Complaints》 | 2019 | 2020 | 2021 | 2022 | 2023 | |
|---|---|---|---|---|---|---|
| Number of Comments Received from Customers | Comments | 55,042 | 53,722 | 51,016 | 46,988 | 42,759 |
| Of These, Number of Complaints | Complaints | 5,258 | 5,259 | 4,421 | 3,912 | 3,825 |
Governance
| Form of Organization | Company with Audit and Supervisory Committee |
| Accounting Auditor | Deloitte Touche Tohmatsu LLC |
| Anti-Takeover Measures | No |
| Whistleblowing System | Yes (Internal Whistleblowing Hotline “the Megmilk Snow Brand Hotline”, and an External Hotline (Attorney) ) |
| 《Board of Directors and Audit and Supervisory Committee》 | As of June 26, 2024 | |
|---|---|---|
| Number of Directors （incl. Audit and Supervisory Committee Members) | People | 11 |
| External Directors | People | 4 |
| Female Director | People | 1 |
| Number of Exective Officers | People | 18 *Of them, 3people concurrently serve as directors. |
| Number of Directors who Concurrently Serve as Audit and Supervisory Committee Members | People | 3 |
| Independent External Directors | People | 2 |
| 《Number of Meetings》 | 2023 | |
|---|---|---|
| Number of Board Meetings | Times | 17 |
| Board Meetings Attendance | % | 99.5 |
| Number of Audit and Supervisory Committee Meetings | Times | 19 |
| Audit and Supervisory Committee Meetings Attendance | % | 100.0 |
| Number of Nomination Advisory Committee Meetings | Times | 6 |
| Nomination Advisory Committee Meetings Attendance | % | 97.6 |
| Number of Remuneration Advisory Committee Meetings | Times | 4 |
| Remuneration Advisory Committee Meetings Attendance | % | 96.4 |
| 《IR Activities》 | 2019 | 2020 | 2021 | 2022 | 2023 | |
|---|---|---|---|---|---|---|
| Results Briefings for Investors and Analysts | Times | 2 | 4 | 4 | 4 | 4 |
| Small Meetings | Times | 11 | 8 | 7 | 5 | 5 |
| Of these, with Attendance of the President | Times | 2 | 2 | 1 | 2 | 2 |
| One-on-One Meetings | Times | 96 | 62 | 55 | 51 | 74 |
| One-on-One Meetings in the Conference Held by Securities Company | Times | 1 | 1 | 1 | 1 | 1 |
| IR Briefings (Business Presentations, Facility Tours, etc.) | Times | 0 | 0 | 0 | 0 | 2 |
| Briefings for Personal Investors | Times | 6 | 0 | 0 | 0 | 3 |
| 《Compliance》 | 2019 | 2020 | 2021 | 2022 | 2023 | |
|---|---|---|---|---|---|---|
| % of Employees That Have Information Security e-learning Course*1 | % | 97.4 | 98.4 | 99.3 | 99.2 | 97.0 |
| Product Recovery with Announcement | Incidents | 2 | 1 | 0 | 0 | 0 |
| Number of Corporate Ethics Committee | Times | 12 | 6 | 6 | 6 | 6 |
| Number of Corporate Ethics Committee Product Information Subcommittee | Times | 6 | 6 | 6 | 6 | 6 |
| Number of Participants in Compliance Training | People | 151 | 123 | 115 | 93 | 117 |
| % of Employees That Have Compliance e-learning Course*2 | % | – | – | – | 99.7 | 96.5 |
*1 Aggregation of 17group companies until fiscal 2021, aggregation of 18group companies since fiscal 2022.
*2 Aggregation of 13group companies in fiscal 2022, aggregation of 18group companies in fiscal 2023.
| 《Whistleblowing》 | 2019 | 2020 | 2021 | 2022 | 2023 | |
|---|---|---|---|---|---|---|
| Number of Whistleblowing (Boundary: Megmilk Snow Brand Group Total (Japan) ) | Matters | 68 | 52 | 42 | 61 | 67 |
| Human Relations | Matters | 6 | 26 | 24 | 30 | 36 |
| Quality Control | Matters | 0 | 0 | 2 | 1 | 0 |
| Compliance | Matters | 5 | 4 | 1 | 4 | 2 |
| Problem Behavior in the Workplace | Matters | 30 | 11 | 5 | 7 | 10 |
| Questions about Internal Systems and Structures | Matters | 8 | 10 | 8 | 17 | 10 |
| Others | Matters | 19 | 1 | 2 | 2 | 9 |
